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Dunston Hall

Ipswich Road, Norwich, Norfolk, NR14 8PQ Show on Map Add to shortlist
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Customer Service Recognition
19/02/2018
CUSTOMER SERVICE RECOGNITION AT DUNSTON HALL HOTEL for 2nd YEAR IN A ROW



A NORWICH hotel has received a prestigious Gold Standard BDRC accreditation AGAIN - following glowing customer service feedback in both 2016 & 2017.



Dunston Hall Hotel managed by the UK‘s leading independent hotel management company – Redefine/BDL Hotels - was recognised by the only meetings accreditation programme driven solely by the voice of the customer, following its strong Venue Verdict scores in 2017. The scores were generated following event feedback from meeting bookers and event hosts and Dunston Hall was the highest rated out of the portfolio for both 2016 and 2017

£2m Investment
03/03/2017
At QHotels we are Inspired by You and we hope you'll love the improvements following our £2million investment at Dunston Hall...
£1million invested in our bedrooms; in the last 12 months, over 100 bedrooms and bathrooms have been fully refurbished

£500,000 investment in our Health Club including refurbishment in our swimming pool area including a new larger sauna, new poolside showers and new pool underwater LED lighting plus a full refurbishment in our changing rooms and refurbished gym equipment installed

£500,000 invested on various other projects including golf course upgrade, car park, state-of-the-art kitchen equipment, investment into the external of our beautiful building & gardens and many things behind the scenes to help service standards improve


See more documents from Dunston Hall

Rates Overview

15/08/2018 21:40:54
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Christmas at Dunston Hall

09/07/2018 11:08:09
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A Trip to NYC

27/02/2018 12:03:25
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5% Cash Back

27/02/2018 12:02:52
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