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Doubletree By Hilton Bristol South Cadbury House

Frost Hill, Congresbury, Bristol, Somerset, BS49 5AD Show on Map Add to shortlist
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Featured Review
"Jon S Trott - Practice Manager Shirehampton - Group Practice Hi Vicky, Many thanks for looking after us on the w/e of 11/12 May. The meeting facilities were very good, as were the rooms. Customer care was great & those who used the Spa said it was very nice - unfortunately I couldn't partake. So, overall, very enjoyable, thank you very much!! Best regards Jon S Trott "
Jon Trott
"Hi Vicky, Thank for the invitation for feedback, I have to say the team really love the venue and location and found all of the team so accommodating and supportive. I have only heard positive things from the team regarding this event, the other thing I would say Is that your team have been really helpful to me after the team have left with suitcase movements and receiving info to pass to the team and doing this effectively. Many Thanks Alison Elkes TUI Travel – Recruitment Day 17/18 February 2017 "
Alison Elkes
"Sam - Key Solutions - January 2017 Hi Vicky Thank you for your email. Hope you had a lovely weekend too! It was fab! The meeting room set-up was perfect and exactly as requested. Wendy gave us her mobile number so we could contact her when needed, which was a massive help. The food and drinks were really nice and everyone was happy with the entire day. When we requested more water during the meeting, this was brought to us quickly and the tea & coffee were ready waiting for us when we had our morning & afternoon breaks. Thank you for all your help, we will definitely be returning soon. Many thanks, Samantha Daniels"
Samantha Daniels
"Hannah - Events4Healthcare, July 2016 Hi Jessica, Thank you for your email. We were extremely impressed by the standard of service during our event. Wendy, the contact on the day, was very helpful and no query or job was too big for her to sort for us. All the staff were very friendly, courteous and thorough. It was a joy to work with them. The attention to detail was great and whenever we required assistance there was always someone on hand to help. I will wholeheartedly be recommending your hotel to my team. Kind regards Hannah"
"Ian Burden, bibic children's charity - 30th April 2015 Dear Monika, Just a quick note to thank your team for their assistance on the evening of Thursday 30th April. I am a trustee of a children's charity (www.bibic.org.uk) and one of our trustees had arranged to staying with you that evening. We therefore decided to hold our Board meeting in The Lounge area and our Chair of trustees decided to also stay at the hotel. On the evening of our meeting, the hotel was hosting a wedding and this meant that there was more noise than normal in the bar areas. Your staff were kind enough to allow us to use one of the meeting rooms upstairs, giving us the opportunity to hold our meeting without disturbance. Your staff arranged this quickly and without fuss displaying their professionalism As a trustee of the charity, I just wanted to pass my thanks on to yourself and your team on that evening for giving us the opportunity to use one of your rooms at such short notice. As with all charities, we depend on the generosity of organisations such as yours. Thank you once again. Kind regards Ian Burden "
Ian Burden
"John Thomasson, CIIA SW 2015 Conference - May 2015 Hello Rebecca, We held another successful two day Conference at Cadbury last week and I wanted to let you know that although all your staff were helpful and efficient there were several who provided that extra effort that led to achieving that success. Jessica Bate was always on hand to support the smooth running of administration matters in particular arranging the last minute copying of documents for the delegate packs ably assisted by Maddie. Wendy Stevens and her staff once again took control of the hands on food and beverage operation delivering everything on time allowing our speaker sessions to keep to schedule. Finally I was really impressed with your senior receptionist Monica who answered my emergency call on Thursday to find someone who could fix my dress shirt having forgotten to pack my button fasteners and only realised this just half an hour before the black tie gala dinner was due to start and I was hosting it. Without any fuss she found four buttons behind the reception desk and asked me to return in fifteen minutes which I did. Amazingly the dress shirt was ready to wear with the four buttons perfectly in position and from what could have been a disastrous situation for me turned out to be a memorable evening with once again excellent service in the Great Room and delicious food [and wine]. I have been arranging events and Conferences at Cadbury for some thirty years and for the above reasons that is why I continue to do so. Kind regards John "
"Ellen Thompson, Sales Support Consultant Canada Life - June 2015 The event went very well thank you, it was a lovely venue and the hosts on both days were extremely helpful and dealt with all my questions and any adjustments very well. Feedback from the team was that it was a lovely hotel but it was a shame they didn‘t have too much time to enjoy it! (Not your fault obviously!) Many Thanks :) Ellen "
"Yvonne Field - Celesio UK, July 2015 I have spoken to the team and have been told that the event went very well and that the staff were helpful and friendly. The food was lovely and plentiful. If I have another event that needs to be held in your location I will definitely consider using your facilities again. Many thanks, Yvonne Secretary - HR "
"Carolynne Hanson - Hope Construction Materials, July 2015 Good Morning Jessica Everyone was very impressed with the hotel and service received. Our CEO commented yesterday that it had been a very good choice. You will definitely be added to my ‘venue‘ listing. Thank you for everything. Carolynne Carolynne Hanson PA to Chris Plant, CEO and Jim Verity, Director of Human Resources Hope Construction Materials "
Carolynne Hanson
"Maya Kuzmicz - Vetoquinol UK Limited, July 2015 Dear Jessica, We have had lots of lovely comments regarding the venue and food. They were more than pleased, everyone really truly loved it, and that is including our Key account team who have originally recommended the hotel! So for a hotel to exceed the expectation of someone who has previously already visited the hotel is quite a remarkable achievement. So I do truly mean it when I say we will look forward to an opportunity to host an event with you again. Kind Regards, Maya Kuzmicz "
Maya Kuzmicz
"Hyundai Conference, October 2015 Cadbury House – all went really well. All was as should be, staff were excellent and the rooms were tidy and clean. Will be using the hotel again certainly. "
"Melanie - Clifford Solutions, October 2015 Hi Jessica I am well thanks, and I did take the weekend to catch up after the event. Regarding feedback, I have to say that myself and Martin were extremely impressed with everything to do with the organisation of this event, it was a great pleasure to deal with someone as professional and organised as yourself in the lead up to the event. We deal with a lot of hotels and venues but your service was exceptional. Martin, with his technical hat on, didn‘t like the low ceilings in the great room, but ultimately nothing you can do about this, and between us but we all managed to make it work. Likewise, the care and attention we received on site from both Sally Anne and Wendy, was excellent. Sally Anne stayed on later than the end of her shift just to see the set up finished, not something many people would do, and Wendy was efficient, knowledgeable, and went out of her way to anticipate our every need. The food was very good too, so compliments to the chefs! I would like to make sure that this gets passed onto your manager and the hotel owner, perhaps you could either do this for me, or let me have their emails so I can write to them directly. Regarding the client, whilst they didn‘t have much to do with the organising side, they loved the Great Room and the guest feedback is coming in this week, and the early indications are that they rated the set up and venue highly, so all good news. My hope now is that the client rebooks for next year. They usually start thinking about their next annual conference about February time, so x fingers that I will be in touch then about rebooking for 2016. Many thanks once again. I have received the invoice from your colleague, and will look it over and settle it this week. "
"John Brough - Director of Operations, Delta Controls, December 2015 Hello Jessica, Everything went very well thank you. I had many comments on what an excellent location we had selected, and the hotel staff were all very good. I would certainly consider doing this again at your hotel. Many thanks and Happy Christmas, Regards, John Brough – Director of Operations, Delta Controls "
John Brough
"Sidonie Wood & Clare Gardner - Segen, January 2016 Good Afternoon Rebecca and other relevant parties, We were passed your information as we wanted to forward our comments on about an event we held recently – in particular the exceptional service we experienced from your events team. We are a small company and we held an event on the 20th of January that grew in numbers well beyond our expectations. While we became anxious about the growing numbers and feedback from our upper management, every concern we may have had was quickly dealt with by Cadbury house. We endlessly threw new enquiries and requests at them, and each and every request was accommodated and met with sincere willingness to help. Needless to say that our event went without a hitch and even further requests on the day were accommodated with a smile. Sales Supervisor Jessica Bate was with us from start to finish, helping us through the planning stages, offering an array of options and quickly replying to any correspondence. She was truly a delight to deal with. Wendy (who helped us on the day) was also incredibly accommodating and continued with the same level of politeness and helpfulness. We normally hold many smaller events - no hotel we have used so far has offered the level of service that we have experienced from start to finish for our event at your venue. Both Jessica and Wendy are a great asset to Cadbury house. Sidonie Wood & Clare Gardner "
Sidonie Wood & Clare Gardner
"Sue and Karen - Girlguiding Somerset North, January 2016 Hello, Vicky, A huge Thank You to you and your Team, especially Wendy, who worked together to ensure our Conference was so successful. The ladies thought the ambience and environment were wonderful, and lunch was excellent, and much enjoyed in the new dining area. We were kept well supplied with drinks and treats, and the room layout worked well for the number, with sufficient room for plenary groups and activities. Kind regards, Sue and Karen Girlguiding Somerset North 30-01-16 "
Sue and Karen
"Claire Dyson - Tarmac, April 2016 Morning Vicky I attended the meeting at Cadbury house last week and was pleasantly surprised by the beautiful location, the hotel was clean and the reception staff very welcoming. (The warm chocolate cookie, went down a treat) We stayed in the hotel on the evening of the 26th April and had dinner in the "Garden Room", the dinner was good and I received positive feedback from those that attended. We stayed the following day at the hotel for our meeting in the "The Box" room. The meeting facilities were good and the coffee station very convenient. Overall given the nice food, friendly staff and location i would give it a 9/10. Kind regards Claire "
Claire Dyson
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